Refund policy

Return Policy

You should be absolutely happy with your purchase. If for some reason you need to return an item, please know that all returns and exchanges are accepted on merchandise within 7 days of receipt for items that have NOT BEEN WORN, ALTERED OR WASHED, and with ALL tags attached. Unfortunately, jewelry cannot be returned. Please note that shipping and handling are not refunded. Customers are responsible for shipping fees on all returns. 

cREEations Est. 2015 prides itself in offering the highest quality, most fashion forward merchandise. If you are unsatisfied with your purchase, please review our store policies.

Approved returns will be refunded in the form of a store credit only, less shipping fees. Any discounts disqualified by the returned item(s) will be deducted from the purchase price of the item(s) returned. (i.e. Orders with free shipping discounts will be charged the shipping fee if item(s) returned disqualifies the order for discount requirements.)

ALL Returns must be received NLT than 5 Business days after you request and receive instructions to return your item (s).

Return Processing

Please send an email to creeationsest2015@yahoo.com within 2 days of receiving your order.  Please include the Order Number, and state if the return is for a size exchange, or a store credit.

Once we have received your package, your item(s) will be inspected and if accepted, a store credit will be processed within 5 business days. You will have 30 days to redeem your store credit once it is issued. You will be notified via email at the email address listed on your account when your order was placed. Original shipping charges are non-refundable. 

Sale Policy

Items reduced 50% or more off the original price are considered Final Sale and not returnable for refund or credit.